Shipping & Returns
FREE USA SHIPPING on orders over $49!
We ship most orders via US Postal Service, but UPS or FedEx shipping is available upon request. Please note that additional cost of shipping will need to be paid for orders shipped via UPS or FedEx.
We will ship to most destinations worldwide, however, our free shipping applies only to destinations within the USA. Contact us today for an international shipping quote.
Due to rapidly changing inventory, an item may be out of stock even though the website indicates that it is available. Please remember that we at I Am Erica’s Flags are humans working with technology and mistakes will sometimes happen. If for some reason your item is not available or on backorder, you will be notified via e-mail.
Please contact us to make arrangements for refund, exchange or credit on all return merchandise. If an item is returned to us without prior arrangements, we reserve the right to decline your refund, exchange or credit.
You may return any regular priced item for any reason within two weeks of receipt for a refund, exchange or credit. The customer is responsible for return postage, and the product must be in its original package and in resalable condition. Refunds and credits on all eligible returns will be issued immediately upon receipt and inspection of the returned item. If a requested exchange is for a product of equal or lesser value, the new item will be shipped within 2 business days after the receipt of the returned item. If additional funds are needed to complete the exchange, the customer will be contacted and payment must be completed before the new item is shipped.
If your item did not arrive in perfect condition or if we sent you the wrong item, you will be eligible for replacement or refund. If you opt for replacement, we will immediately send out your replacement item along with a postage paid return shipping label for the defective/wrong item. If you decide to receive a refund, we will e-mail you a postage paid return shipping label, and a refund will be issued to your credit card or PayPal account immediately upon our receiving the item back in our possession.
Please note: Items returned more than two weeks after receipt of the package and for reasons other than damage, defect or errors may be subject to a 25% restocking fee. If an item is returned that has been used, no refund or credit will be issued. Special orders and sale items may not be returned unless defective or damaged during shipping. Items returned by the shipping carrier because of an incorrect address provided by the customer may incur additional reshipping fees.
Return Mailing Instructions:
Send returns and exchanges via USPS First Class or Priority Mail to:
I Am Erica's Flags - Returns
367 N. Trade Days Blvd.
Canton, TX 75103
Please include a copy of your packing slip along with your returned item.
You may contact us anytime. All e-mails will be answered within one business day.